Customer Service

[email protected]

+1 (626) 670 9903

Our voicemail is available 24/7. If you have any issues, please leave us a message, and we’ll call you back within 24 hours.

Need Help With Your Order?

Use the form below or send us an email.


    Dear Valued Customer,

    We’re committed to resolving your issue and providing excellent service. Once we receive your message, our team will respond within 24 hours on business days.

    To help us assist you more efficiently, please include the following information:

    • Order Number: You can find this in your “My Account” under your order history.
    • Description of the Issue: Please provide details of the problem, such as product malfunction, installation issues, or any other request.
    • Attachments: If possible, attach photos or videos to help us better understand the situation.

    We look forward to assisting you and resolving your issue promptly.

    Best Regards,

    MaceratingFlo Customer Service Team

    Company Info

    • Guangzhou Luoketansi Trading Co., Ltd.
    • Room 1420，No. 181 Haibin Road, Nansha Street, Nansha District, Guangzhou, Guangdong, China, 510000
    • [email protected]
    • +1 ‪(626) 670-9903